e& UAE

4.7
298K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Get e& UAE app – convenience at your fingertips
A one-stop shop where you can manage multiple accounts, recharge, pay your bills, subscribe to add-ons, renew your emirates ID registration, avail exclusive online offers and much more with 24/7 live online chat support.
Postpaid Plans
Enjoy an exclusive 25% discount on Freedom Plans. Benefit from unlimited data, international minutes, and a complimentary STARZPLAY subscription. Get a free SIM card with the option to choose an eSIM. Unlock these special postpaid offers exclusively on the e& UAE app.
Prepaid & Recharge
Purchase your prepaid plan through the e& UAE app and receive a complimentary SIM card. Enjoy an exclusive 15% bonus cashback on every recharge, available only with the e& UAE app.
Add-ons
Power your mobile plan with e&'s selection of call packs, roaming offers, and data packages. Choose from a variety of data, voice, combo packs, and exclusive TV and calling offers to suit your lifestyle.
eLife Home Internet
Experience comprehensive home internet with e& Wi-Fi plans. Enjoy up to 30% off on fibre home plans with 1Gbps speed, TV channels, and free Amazon & STARZPLAY subscriptions. Change your existing eLife plans to stream live cricket and FIFA and enjoy high-speed internet at 1Gbps, with our newly launched packages. Enjoy free installation (worth AED 199) when you purchase online.
Home Wireless
Enjoy unlimited data with our easy Plug-n-Play 5G router. Benefit from premium subscriptions to STARZPLAY and GoChat. Experience the convenience of free delivery within 24 hours* with our 5G Home Wireless packages.
Devices
Download e& UAE app to get the latest deals on smartphones, laptops, tablets, speakers, headphones, and gaming consoles with guaranteed FREE 24-hour* delivery and pay in easy instalments for up to 36 months.
Smart Home
Build your smart home with our exclusive offers on smart home devices with 3 months free on home control service. Download e& UAE app to buy our state-of-the-art smart home devices delivered to you for FREE within 24 hours*, with easy payment plans of up to 36 months.
Insurance
Protect yourself and your loved ones by purchasing an insurance policy with the best quotes from companies trusted by e&.
Deals for you & make your own offer
Unlock exclusive addon deals specially curated for you at best price and many other free offers on e& UAE app. Also, make your own offer with the freedom to customize data, calls and roaming allowance as per your convenience only at e& UAE app
Unique Offers and features
• Invite a friend and get 500MB FREE data
• 15% Cashback credit on recharge
• 25% off on freedom plans and STARZPLAY subscription with postpaid plans
• App exclusive add-on deals
• FREE eSIM activation with UAE PASS
• Family plan - 10GB data for free and data sharing feature
• FREE SIM with prepaid plans
• Free subscriptions with postpaid entertainment packs
• 3 months free - Home control service
• Subscribe to data packs, voice packs, roaming add-ons with multiple payment options
• Migrate from a Prepaid to a Postpaid account on the app anytime
• Hassle-free relocation of your home internet connection with the online Home Move feature
• Enjoy FREE installation & delivery within 24 hours on all online orders.

By allowing the Accessibility Service API permission, you permit our Save & Grow Extension to scan and access data. We do this to enable you to save money when you are shopping on your favorite brands in your web browser.
Updated on
Jun 26, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
294K reviews
vyshakh parakkat
July 18, 2022
I've been a Etisalat customer for so long. But I always get disappointed when I call customer support. Recently I upgraded my e-life plan and received faulty router(sercomm), and wifi works intermittently. I used the automated trouble shooting service many times, but no luck. Called customer support many times, Since the router is working intermittently, I realized there is no way that I get support from Etisalat. So I ended-up buying a good router my-self and fixed the issue. 😞
62 people found this review helpful
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e& UAE
July 19, 2022
Dear Customer, we apologies for the inconvenience. Kindly provide details at www.etisalat.ae/contactus of the issue you are facing so that our team can investigate. Or click here www.etisalat.ae/selfsupport to open Live Chat in the app Support section
Mo
May 2, 2022
For a company that takes obscene amounts of money from its customers due to the monopoly, you could afford to make a better app. I have been trying to pay my bills for 2 days now, the app wouldn't add a second credit card. The website login doesn't work. Paid without login using QuickPay and the amount wasn't credited to my account.......
94 people found this review helpful
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e& UAE
May 9, 2022
Dear Customer, we apologise for the inconvenience. We hope the issue is resolved. If not, please try reinstalling the app and try again. For assistance, open Live chat in the app Support section (www.etisalat.ae/selfsupport) to chat with our customer care representative.
Samash Nathu
October 10, 2024
Mostly it's just a very annoying advertising platform. Functions like top up and other services are not central as they should be. Instead, the space is given over to ads and promotions. Plus, it doesn't work well - keeps logging me off, slow to respond, etc.
71 people found this review helpful
Did you find this helpful?
e& UAE
October 14, 2024
Apologies for inconvenience caused. Your feedback is important to us and helps us grow. To help you with the issue, try reinstalling the app and check if the issue is fixed on your end. If the issue persists, you can live chat with our customer care representative from the ‘Support’ section. (www.etisalat.ae/selfsupport) to get prompt assistance.

What’s new

Short Description:
We’re bringing new payment options, faster load times, and a smoother experience.
Long Description:
This update brings exciting enhancements and critical fixes to improve your experience with the e& UAE app.
Here's what's new:
• New Payment Options: We've added Apple Pay and Samsung Pay as an extension to the current payment methods for prepaid addons.
• Improved Load Times: Enjoy faster app performance with optimized load times.