Canvas Student

I'm having a new issue after the update. when I tried to play a video that has an external link it says error has occurred. So instead I try turning my phone so I can see the video on the whole screen but it keeps going to video three of one. even though I'm playing 1. so I hear video one still playing while my view is a play option of the last lesson. it's all of my classes.

So... This worked great. Solid, good UI, totally a 5-star app. Then I had the audacity to need it for courses at two schools at once. Instead of, say, keeping me logged in to both and letting me switch with a simple drop-down (like email apps and websites have for over 25 years) it instead logs me out of both after short periods of inactivity--say, the time it takes to read a section and take a short quiz on a publisher's app. 1-star for failing at basic credential management.

Edit: this is still going on for me. I am forever locked out of this app I guess. This problem has been going on since 2020 based on the instructor help page. You change your password the app logs you out and will NOT recognize the new password you changed on a laptop. If you click forgot password it takes you to a page where you do that "I'm not a robot" test and then.... freezes. A problem that's been had for 4 years that hasn't been fixed? Ridiculous.