
The LinkWay
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The customer service is nonexistent, the app is clunky and riddled with bugs. The only reason it's attracting customers is the fact that it's affordable, which will change after they're done with the promotion. Then you'll just be left with a clunky app and no customer service. Pump and dump ahh business? Or maybe a small team is trying to tackle something much too big for them. They gouge the driver's pay to give customers and investors a better experience, truly a cancerous app.
8 people found this review helpful

Michael Mengis
it looks like a work in progress. it interacts poorly with navigation apps. it is important to make every process as seamless as possible that can be achieved with minimum tapping and also avoiding overcrowding of pages in such dynamic, fast-paced process of driving, picking up and dropping off in busy areas, where handheld device use is strictly enforced. it needs to have an in-built navigation app as UBER and LYFT did. it doesn't seem to be adapted to the environment of the local area either.
5 people found this review helpful

Saeed Qoreishi
I applied to become a Hopp driver over two months ago, and my application is still pending. I’ve contacted customer support multiple times, but all I get is the same generic response: “Please be patient, it takes time.” There’s been no meaningful update, no timeline, and no clear communication. This is not how a professional platform should treat its applicants. Extremely disappointing experience.