Ford+Alexa

3,4
781 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Bring Ford+Alexa with You on the Road: Access to Alexa in your Ford is now as easy as connecting your phone, starting the Ford+Alexa app and speaking to Alexa. Even with road noise, Alexa listens and provides you with the same information and access to Skills and features as you can get with an Echo in your home. Alexa’s familiar voice and responses then play through your vehicle’s speakers. You can access thousands of Alexa skills and services that Echo customers already enjoy. Pump yourself up on the way to the gym by saying, “Alexa, play my workout playlist.” Continue the book you were listening to, even during your commute to work. Check whether you have dinner plans on the drive home by asking, “Alexa, what’s on my calendar tonight?”

• Alexa Capabilities: You will have access to most the same capabilities as you do from home, including controlling your smart home devices, ordering pizza, checking the weather, getting your favorites sports teams scores, checking and updating your schedule and more.
• Navigation: You can ask Alexa for a point of interest (POI) and ask Alexa to navigate to the POI. Alexa will hand off the POI to the onboard navigation when equipped or to your phone to provide you with turn by turn directions.
• Entertainment: Using Amazon Music, TuneIn, and iHeartRadio you will be able use Alexa to play music (skip, fast forward, rewind, play, and pause) and even make song purchases. The vehicle’s display will show artist, song, and album art information.


SYNC 3 Software Version 2.2 or higher is required. You can check the Software Version on the SYNC 3 touchscreen by pressing: Settings > General > About SYNC. The top line will show the current Software Version (SYNC 3, Software Version: X.X). Customers can upgrade to the current Software Version using automatic home Wi-Fi updates* or a USB download from owner.ford.com.
*Wi-Fi updates may not be available for SYNC 3 versions not equipped with navigation.
Updated on
26 Jul 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Audio, App activity and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3,2
756 reviews
Jeffrey Stitt
January 14, 2025
Admirable start for this app, but needs a few minor enhancements to make it "good". Notiblely the ability to add the same linked music streaming services that you have at home. Like Spotify and Apple. My Alexa device is at home can play streaming from these services. This app cannot. Also need a setting for the app to start automatically when your phone is connected to your vehicle, without having to go thru so many button presses on both the Sync3 and phone.
1 person found this review helpful
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Ford Motor Co.
January 23, 2025
We are really sorry for the trouble and we appreciate you bringing this issue to our attention. We will look into this further!
Michael Rossi
January 31, 2024
App does not work at all. Even getting it connected was very challenging. The opposite of what you expect when connecting devices wirelessly. Spent 30+ minutes trying to get it to play one song. Finally got it to play, but it wasn't the song I requested. Not even close. NOT INTUITIVE. NOT EASY TO USE. If I was Ford or Amazon, I'd remove my name from this app. Makes both companies look bad. Going back to Android Auto.
4 people found this review helpful
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Ford Motor Co.
February 5, 2024
We are really sorry for the trouble and appreciate your feedback. Please reach out to us at mobilapp@ford.com and let us know more details. Hope to hear from you soon.
Brock Roddy
August 25, 2020
Ok at first. Now connects correctly only about half the time or less on start up. Will still work, but doesn't show song info, just blank. Seems like it could have more features on screen, even though it's supposed to be voice control. EDIT: Removing a star. Hasn't been connecting on startup still. I'll have to manually run app on my phone and after several attempts, it might or might not work in my car. Really pissing me off. I've been using Android Auto a lot more. 2018 Ford Focus ST3.
46 people found this review helpful
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What’s new

Bug fixes and app updates.