My Optum
4.7star
1.25K reviews
10K+
Downloads
Everyone
info
About this app
"New for Optum patients, previously HealthCare Partners patients!
As the mobile version of the Optum Patient Portal, My Optum makes it easy to tap into your health at home or on the go. Available in Spanish, too. Download My Optum now, so you can:
-Message your care team.
-Schedule an appointment with your provider.
-Get your lab results faster, on demand.
-Pay your bills instantly.
-And much more.
Already an Optum customer? Sign in to My Optum with your HealthSafe ID®. "
As the mobile version of the Optum Patient Portal, My Optum makes it easy to tap into your health at home or on the go. Available in Spanish, too. Download My Optum now, so you can:
-Message your care team.
-Schedule an appointment with your provider.
-Get your lab results faster, on demand.
-Pay your bills instantly.
-And much more.
Already an Optum customer? Sign in to My Optum with your HealthSafe ID®. "
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Health and fitness and 4 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.7
1.24K reviews
D Kurland
- Flag inappropriate
December 15, 2024
Phone number it gives for appointment doesn't work. Can't send messages regarding appointment. Can't send messages to my Dr that I need to even though it is not during the maintenance time it is showing in the app. Spent a bunch of time making the detailed message to the Dr and then it won't send and if you go back you lose what you wrote. I'm assuming it was designed to be frustrating for the user almost as if it wants to make for a bad user experience.
6 people found this review helpful
Dan Rothschild
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- Show review history
January 26, 2023
This app is IMPOSSIBLE to get working and the phone number for supports non function like the. It seems the optum app is as lacking as all optum support. Tried again no access no support. An example of optum substandard support and going from a bad app to a worse app. Thanks Now 6 months later a response from Optum telling me they are working on it. USELESS!
26 people found this review helpful
Joel Zucker
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- Show review history
August 26, 2023
I was recently migrated from "Follow My Health" app to this app. I used to be able to contact my caregivers in a format convenient for BOTH them and myself. This was the single most important and qualitative feature of my Health care. Since moving to MyOptum I have not been able to contact caregivers outside of calls to their staff, and leaving msgs. This app currently just shows blank screens once any option is selected. This app is Awful. Moved to 1 star.
22 people found this review helpful
What’s new
Secure Messaging Bug Fixes
App support
About the developer
Optum, Inc.
mcoe@optum.com
11000 Optum Cir
Eden Prairie, MN 55344
United States
+1 888-445-8745
