
Kimchi Studios
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Overly complicated UI that makes you run in circles. It tries to help you improve your listings. But, recently many of us are unable to add TT shop products to our showcase. We cannot link products anymore. Is this because of the tarriff situation? This should be fixed or publicly addressed instead of leaving sellers in the dark.
145 people found this review helpful

Rebecca Strange
I just started my own business making customized press on nails. I was getting a lot of sales on Facebook Marketplace and Etsy, but it's been over 2 months and I still have yet to receive an order. I keep getting told I need to make videos to use as ads, etc. Without the right equipment I can't. Plus, I'm not big on being on camera at all. The app is a bit difficult to learn too. Might just stick with Etsy honestly
1,930 people found this review helpful
TikTok Pte. Ltd.
August 1, 2024
Dear Rebecca Strange,
We appreciate the rating you've given to the TikTok Seller Application. If you have any suggestions or feedback about the app, please feel free to reach out to us through Seller Center https://seller-us-accounts.tiktok.com/account/login
Thank you!
TikTok Shop Seller Service Team

Octavia Santoso
very disappointing experience. Since they merged, sellers are now forced to migrate to this app, but the process is a mess. The verification system doesn't work properly. Tried reaching out to the live agent, but they were unhelpful and clearly not familiar with the app or the process. As a seller, this is extremely frustrating and a waste of time. Fix the system and train your support team properly.
454 people found this review helpful