
Erin
I understood when I first subscribed to Mubi Go that there might be times when the movie of the week would not be available in my location. I figured it was still a great deal, even if I could only see a couple movies per month. However, it has now been 4 weeks since the movie of the week has been available in Denver. I'm sad, because when it worked, it was great. The app worked well and I looked forward to seeing what movie Mubi selected for me each week. But no movies at all is unacceptable.
We appreciate your feedback and we’re sorry to hear this. Please email us at support@mubi.com, so the team there can help improve your experience.

Carina Andersen
The concept sounded great, but the two weeks since I subscribed, have left me disappointed. The first week, the QR code kept giving them an error code when they scanned it at the theatre, so they couldn't issue a ticket, I had to come back again for another screening time. This week, the movie of the week was a movie with only 2 single screening times, both sold out before the QR code was available for the day of. So the movie of the week was literally unavailable to watch, and I live in LA
3 people found this review helpful
We are really sorry for the trouble and we appreciate you bringing this issue to our attention. Please send us an email at support@mubi.com with info about the film and cinema where the code couldn't be scanned, and we'll look into it. Thanks.

Sophie Jones
I'm sure this is great if you live somewhere like London, but for other places it's not worth the money. Often the movie of the week is not available in the area, so the same movie will be made available to watch for multiple weeks and you often can only watch one or two new movies a month. There are numerous multiplex and independent cinemas in the city that I live in, and in nearby cities, yet few of them are participating, more need to be included to make this worthwhile.
1 person found this review helpful
We appreciate your feedback. If you have a moment, we would love to hear more of your thoughts on our offer if you don’t mind emailing us at support@mubi.com.