
Thomas B
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After contacting Topps by email, and jumping through all the hoops, I can now log in and view my archived collection. I was forced to switch away from Google login because that is apparently the problem, I had to uninstall all Topps apps, then reinstall and login with the new way. Not ideal, and idk why they can't resolve this entirely from their side instead of making us do all the extra work. ..as for the app, Im surprised there is no trading feature, but at least I can view my stuff now
21 people found this review helpful
The Topps Company, Inc.
6 September 2022
Hi Thomas, we are happy to hear your issue has been resolved! We have forwarded your feedback to our developers. Thanks!

Bryan Barnett
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Absolutely terrible. I'm having the same login issues as everyone else. Topps Support responds......DAYS later & I often miss the email. Their suggestions are always followed, yet they don't work. I still cannot get in. I've finally gotten far enough to where I know my Fan Name, but even though I've told them 3 times now, Support still asks for it repeatedly & says they can't help me until they receive it. IT'S INCLUDED IN EACH EMAIL I SEND. forgot & reset password? NOTHING WORKS!!!
5 people found this review helpful
The Topps Company, Inc.
14 March 2022
Hi Bryan, We're sorry you're encountering this issue with logging in. If your issue has not been resolved yet, please contact us again at digitalhelp@topps.com. Thanks!

Will Jones
Still waiting for you to fix the login problem. Not everyone had the same name and login method for every app. Some of us used Facebook for one, Google Play for another. This needs to be addressed. Presently I can only access 1 of the 4 apps even though I was on all 4. We were promised we would never be locked out of apps and unable to view our collections. Well I cant view 3 of my 4 collections on your shuttered, defunct apps... kind of a problem.
33 people found this review helpful
The Topps Company, Inc.
28 July 2022
Hi Darren, we want to ensure our collectors maintain access to their collections. We understand that ownership is a major part of collecting. Please contact us by emailing digitalhelp@topps.com so we can help you navigate this issue. Thanks!