Chick-fil-A®

4.5
2.01L reviews
10M+
Downloads
Content rating
Everyone
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About this app

FEATURES
Welcome to the Chick-fil-A® App. Find a restaurant near you and order ahead.
Chick-fil-A One® Members can receive points with qualifying purchases, redeem
available rewards of your choice and reach new tiers with increasing benefits.
1. Find restaurants - Find Chick-fil-A® restaurants near you while searching from home
or out and about.
2. Order Ahead – Place your order through your phone and pay, choose your preferred
pick-up method, and let us know when you arrive.
3. Receive points – Receive points with every qualifying purchase by scanning your QR
code in the Chick-fil-A® App, paying with your Chick-fil-A One digital gift card, or placing
mobile orders at participating Chick-fil-A® restaurants.
4. Redeem rewards – Use your points to redeem available rewards of your choice,
including: free food rewards, birthday rewards, meal donations and more.
5. Personalized menu – We’ll remember what you like and – even better – how you like
it.

Note on Location Services: Continued use of GPS running in the background can dramatically decrease battery life. We ask permission to use GPS only to support local offers and promotions, restaurant location finder, and mobile ordering check-in.

Chick-fil-A, Inc.'s Terms & Conditions of Use: https://www.chick-fil-a.com/legal#terms_and_conditions

Chick-fil-A One® Terms & Conditions: https://www.chick-fil-a.com/legal#chick-fil-a_one_terms_and_conditions

Privacy Policy: https://www.chick-fil-a.com/legal#privacy_policy
Updated on
Jun 11, 2025
Events & offers

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
1.98L reviews
xGenesisx
12 April 2025
Literally, and I do mean literally, I cannot login to my account after redownloading the app. Every single time I attempt it tells me I cannot, and then goes to a black screen when I try again. This proceeds in a loop, and all I wanted to do was grab a free sandwich after doing the survey thing. Thanks for the wasted space tho, that was nice....
94 people found this review helpful
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Chick-fil-A, Inc.
14 April 2025
We’re sorry to hear about that and want to help. If you’ve verified your account via email or SMS, please ensure you are on the latest App version and disable any VPNs or ad blockers on your device. If these steps still don't resolve your issue, please contact Chick-fil-A CARES here: http://spr.ly/cfacares and select ‘Technical & Account Support’.
Scott Zinkel
21 October 2024
New update is bad design, took a great user interface and made it more difficult to use. Instead of all the options being easy to see and select, you have to pick the right tab and scroll to find what you want. Also impossible to edit things after you add a meal to order but before checking out, can't change what drink you want for example. Should revert the design and functionality back to how it was previously.
53 people found this review helpful
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Chick-fil-A, Inc.
23 October 2024
Thanks for reaching out, Scott! We apologize for the inconvenience and appreciate your feedback on this issue. We are always looking to improve and add future enhancements to the Chick-fil-A App experience, and we'll keep this feedback in mind for future updates!
Liz Schmidt
5 June 2025
I love Chick-fil-A, and the app used to make ordering super easy and stress-free. Lately, though, the app won’t load on my phone at all. After waiting 5–10 minutes, I get a message saying “Chick-fil-A isn’t responding” with options to close or wait. I’ve deleted and reinstalled the app multiple times, but it still doesn’t work. I’ve had to switch to ordering through the website, which is fine but not as convenient. I really hope this gets fixed soon!
2 people found this review helpful
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Chick-fil-A, Inc.
6 June 2025
Thanks for reaching out, Liz! We're sorry to hear about that. Please contact Chick-fil-A CARES by filling out an online form here: http://spr.ly/cfacares. Select 'Technical & Account Support' so our team can investigate this issue further for you. If you can't use the online form, please call Chick-fil-A CARES at 1-866-232-2040.

What's new

Thank you for downloading the Chick-fil-A app!