Index: Business Phone Number

In-app purchases
3.8
188 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Index helps small businesses improve customer communication with powerful tools like instant auto-reply, texting shortcuts, customer notes, and more.

GET A DEDICATED BUSINESS PHONE NUMBER

Index gives you a local number that you can use alongside your existing business number or as a replacement for it. Your Index Number powers all of your Index communication tools and features.

RESPOND TO MISSED BUSINESS CALLS AUTOMATICALLY

Turn missed calls into opportunities with Auto-Reply. Index immediately sends a custom, branded text message to keep customer conversations going when you can't pick up the phone. Share hours, important links, and anything else that might help you win new business.

HELP CUSTOMERS INSTANTLY WITH TEXTING SHORTCUTS

Access shortcuts for interacting with customers right from your text thread using Index’s Texting Toolbar. Create reusable templates for common questions, book appointments, request payment, collect reviews, and more—all with a tap.

CAPTURE AND ORGANIZE IMPORTANT CUSTOMER INFORMATION

Save important details about your customers easily, and reference them quickly to add a personal touch to every conversation. Organize customers into lists for sharing updates, offers, and more.

REACH CUSTOMERS THE WAY THEY PREFER TO BE REACHED

89% of customers prefer texting businesses over any other mode of communication. Index’s suite of simple, text-based features empowers businesses to reach customers on their terms.

Index gives you powerful tools to manage your customer interactions with the convenience of text.

Download Index today to start your risk-free 7-day trial. Cancel anytime.

Terms of service:
https://www.pinger.com/terms

Privacy Policy:
https://www.pinger.com/privacy-policy/
Updated on
13 Jun 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Messages and 3 others
This app may collect these data types
Personal info, Messages and 8 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.8
184 reviews
Fabled Fern
27 May 2025
I have had this service for years. I wish I could keep it but I will have to switch to another provider because index stopped offering call forwarding. I need to be able to forward calls to other numbers when I am unavailable and for some reason index stopped offering this service that they offered for years. Will be switching this week.
2 people found this review helpful
Did you find this helpful?
Pinger, Inc
27 May 2025
Hey there, thank you for much for your valuable feedback. If you could please reach out to us, so we can better clarify exactly what you're referring to and offer any possible troubleshooting steps at reviews@getindex.com.
dee may
3 April 2025
I have more spam calls then anything else. I don't think my block list can take anymore numbers. I don't receive all my text messages nor can I send messages. I came from sideline. Their service was not that good, but they were not as expensive. For this price and problems can go to straight talk or cricket and have another phone. I like the convenience of not having another phone to carry around, but I need a fully functional app.
Did you find this helpful?
Pinger, Inc
3 April 2025
Hey there, we're sorry to hear about this trouble properly using our service. We'd love to help investigate these issues further, so please reach out to us with any more information on the exact problems you've been experiencing at reviews@getindex.com. We'll see what we can do to help.
Monique Robinson
20 February 2025
Perfect app until yesterday. I went to click on the app to make a few business calls and it automatically signed me out. Been trying to get back in every since to avail. Keeps telling there has been some type of error please try again later. Emailed with no progress tried calling but no one has been available. Someone please help I'm missing out on bookings
1 person found this review helpful
Did you find this helpful?
Pinger, Inc
20 February 2025
Hello Monique! We're sorry to hear about this, and we'd really like to troubleshoot further. Unfortunately, we can't locate an inquiry that seems to be related. Please re-reach out to us at reviews@getindex.com, and we'll investigate ASAP.

What's new

Better. Faster. More Reliable. That’s our motto for every update. And in this release, performance updates make Index all of those things.

If you’re enjoying the app, please leave us a rating or review. Need help? Email us at: support@getindex.com