
John Yi
Possibly the most glitchy app I still have installed on my phone. I haven't been able to login to my KK app for over a year, maybe more than two years! YES! that means NO rewards for the thousands of dollars I have spent on orders for my company as well as personal. Last time I was able to login, I had a free dozen waiting to be redeemed. Never did get that dozen either. Customer Service/Support is pretty much as bad as it gets.
23 people found this review helpful

Kat Spaw
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Nearly every time I use this app, one issue or another happens. I made an order last evening for pick up today. I wanted to check it in the app today to see if there's any kind of confirmation it was successfully completed. I go to the "Recent Orders" section only to have a window pop up that it's unable to get customer recent orders. I hope all's well with my order. Wish I could tell before I head that way! Please fix your consistently buggy app, KK!
17 people found this review helpful

Samuel Chapman
Never order delivery off this app. It doesn't offer any order tracking, contact with delivery driver, or support line. Half of the delivery orders I've made have never made it to me, and I usually spend a good 30 mins or so trying to get a refund or reorder as you go back and forth between KK and DD support lines. This app always has issues showing past orders and discounts. Just use Doordash or go in person.
6 people found this review helpful