Xfinity Prepaid

Name: Xfinity Prepaid
Availability: InStock
Rating: 2.752293586730957 (3278 reviews)
Author: Comcast

Comcast

2.8

3.28K reviews

1L+

Downloads

Everyone

About this app

The Xfinity Prepaid App allows you to manage every aspect of your account wherever you are, whenever you need it. It’s easy to access your personal account and do things like:

Refill your services on the go
Check expiration dates and manage payments
Add new channel packs
Find the closest retailer
Stay up to date on the latest offerings and promotions
It’s secure and fast - and lets you refill all your Prepaid Internet and Prepaid Instant TV on the go!

Learn more about 'Do Not Sell My Personal Information' options at https://www.xfinity.com/privacy/manage-preference

Updated on

12 Jul 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

No data collected

Learn more about how developers declare collection

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

2.7

3.2K reviews

M. Johnson, MA

9 June 2025

Terrible. Absolutely NEVER works. I can never refill my prepaid services on the app or on the website. I received a promotional email but have not been able to receive the gift despite doing what I needed to do. I called customer service and that was a joke as well. After four calls, someone finally told me to try doing what the email said on the day the promotion expires. update on 6.9.25. the app is still terrible. never works. the automated phone option to pay is terrible too, no other way

10 people found this review helpful

Erikka Colclazier

24 May 2021

This app should 100% shame xfinity for their lack of concern for those of us using their service. I, like everyone else, cannot see anything but a blank screen with buttons on the bottom to switch between more blank pages. My router went down, I've tried to reset it by unplugging it because I can't even do it on the app. Nothing still. This runs the SECURITY ON MY HOUSE. Then I notice that there are tons of people with the same problem and this app was last updated in AUG OF 2020. DISGRACEFUL.

216 people found this review helpful

Katrina Underhill-Rogers

28 October 2022

Worst app ever! If I could give zero stars, I would, but the play store won't let me. For the past year I have uninstalled and reinstalled this app a million times hoping that would help, but it never has. I click the icon to open the app and it never actually opens, just flashes the intro screen then goes back to my home screen like I never clicked on it. Wish they would fix it because I'm so sick of calling it in over the automated refill service line!

94 people found this review helpful