
Vanessa Martinez
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good experiences and training, they fixed a glitch I commented on. I wish I could see how long of training I had of lessons. a word bubble appears after you finish a session saying how many minutes are left to master it, but I can't see it whenever (or can't find prompt to bring it up). I know it's not a definitive timeline, but it's there, so I want to know it.
8 people found this review helpful
Hello Vanessa, and thank you for taking the time to share your insights. At Woofz, we put customers first, and your feedback is invaluable. We've noted your input and will explore ways to incorporate it into our app's future. Stay tuned for what's in store!

Katie Clark
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Edit: To clarify, i had no notice sent to me that i was going to be charged. Most apps send out a reminder. I was promted through snapchat to do a trial, which i had to PAY for with no notice that I would also be paying full price. Horrible Starts you out at basic training for your dog even after filling out what they already know. No way to skip forward. Also, beware they scam you into purchasing a 4 week subscription if you do a trial. Customer service was not helpful in getting a refund.
45 people found this review helpful
Hi there! We're sorry to hear that the subscription renewal was unexpected for you. Please note that we always provide a clear warning about the subscription renewal on the purchase screen. If you have further concerns, feel free to reach out to us at support@woofz.com — we're here to help!

Jewel Delossantos
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Got me with the 3 month intro offer. And then I forgot all about it then was charged the whole amount. They refused to refund me back my money (during the holiday season) and said I should have read the terms of use. We all make mistakes especially after 3 months of not thinking about it. I'm just asking for my money back. *Update- woofz team reconsidered and was thoughtful enough to refund my money back. Thank you. Perhaps you should send reminders that payment will be due, to inform customers.
48 people found this review helpful
Hi Jewel, thank you for sharing your experience and update. We're glad we could resolve the situation for you and appreciate your suggestion about reminders—it's something we'll consider to improve our service. If you have any further feedback or need assistance, feel free to email us at support@woofz.com. Happy holidays!