Xfinity

3.4
286K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Your Xfinity experience, enhanced.

Easily manage all your services in one place with the Xfinity app. Plus discover the power of NOW.

NOW is a simple new way to get internet and mobile. It’s just what you want, and nothing you don’t. With all-in monthly pricing. Backed by Xfinity.

Xfinity customers also get:

• 24/7 real-time support anytime you need it.
• Tools to help you seamlessly activate your equipment and test your internet speed.
• Xfinity Rewards. Enjoy special perks, unique experiences, and product benefits just for being a customer.

Customers who rent our equipment get even more:

• Everything you need to manage your account, all in one place — pay your bill, view your plan details, change or upgrade your services, and more.
• Personalized tools and tips to help improve WiFi performance.
• Advanced Security to protect your devices and help keep loved ones safe online.
• Advanced Security on the go provides safe browsing and data protection to your mobile device whenever you’re connected to an unsecured WiFi network away from home. When you enable this feature, the app will occasionally run a VPN Service. The app will ask for additional runtime permissions for this feature.
• Parental controls so you can set family-safe browsing and pause WiFi to any connected device.
• Ultimate control with tools to help you set up your WiFi, assign user profiles, and get help improving the performance of every connected device.

Getting started is simple. All you need is your Xfinity ID and the password that you set up when you signed up for Xfinity.

Need help signing in?

• If you don’t have an Xfinity ID yet, create one here: xfinity.com/getstarted
• Look up your existing Xfinity ID: xfinity.com/id
• Or reset your Xfinity password: xfinity.com/password

Learn more about your options related to ‘California Civil Code §1798.135: Do Not Sell My Info’ at xfinity.com/privacy/manage-preference
Updated on
3 Jun 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Audio and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
276K reviews
Eric Rose
14 June 2025
I'm just not happy with either Xfinity app. Yes, there are two xfinity apps. Both apps are slow, buggy, and crash A LOT! And the best part... you have to have both apps if you have xfinity security. It says the xfinity app is your one-stop shop, but they're wrong. The xfinity app does things like camera area and a couple of other settings. Whilst the xfinity home app is the only one that can change states on the security system.
35 people found this review helpful
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Lucian Skye
12 June 2025
1 star. Using the old one was easy to manage and navigate. This one, you must sign in and even when you say to save your info on the device, it will ask you again to sign in. Have a question for the autobot? You need to sign in. Need to pay a bill? Sign in again. I don't know why the app was changed to this one however it is horrible. The UI is also clunky and not as visually pleasing as the original app. currently states needs an updated version, no update available? loops.
88 people found this review helpful
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Promise Revell
19 April 2025
I am editing my review because with this last update, all I get when i open the app is that I need to update the app, so I click the ONLY thing I can, the "update" button and it brings me to the play store, which shows me I've already updated this app. I'm so close to canceling my entire xfinity accounts (cable, landline, internet and cell phone) because I can't get into the app & you can never talk to a live person when you call.
2,749 people found this review helpful
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Comcast
22 December 2024
Thank you for leaving a rating. We would like to learn more about your experience and provide support. Please use this link http://spr.ly/6001vDTEU to start a conversation with us. Copy and paste the link into your browser or click the link in the email notification you received regarding this review.

What's new

The Xfinity app is always improving.

This update eliminates bugs and reduces errors for the best experience.