
Phil K
Pretty great app. I use it all the time and has plenty of features. It's interesting that you can supposedly e-check in but when you get there, you still are required to check in. Also, it can be hard finding times for doctors appts as they sometimes seem like there's an issue with the system. But overall, a very nice app.
62 people found this review helpful
Epic Systems Corporation
13 June 2025
Thank you for the review. Many aspects of MyChart are controlled by your own healthcare organization through setup and settings. We recommend reaching out to them for support. If you don't know how to reach them, email us at MyChartSupport@epic.com, let us know the issue and the organization name and we can look up their contact info for you.

Karen Webb
MyChart has become my brains! The only little foible is the thumbnail on my desktop occasionally showing a number that looks to be a number of new messages or lab results or something when there is really nothing new there. Also, it reminds you of refills you have that seem to have no basis in reality. But it reminds me of appointments, let's me schedule or message my providers, lists lab results so quickly I sometimes think they have time travel technology and is overall an extremely useful app
214 people found this review helpful
Epic Systems Corporation
30 May 2025
Thank you for the review. Many aspects of MyChart are controlled by your own healthcare organization through setup and settings. We recommend reaching out to them for support. If you don't know how to reach them, email us at MyChartSupport@epic.com, let us know the issue and the organization name and we can look up their contact info for you.

Sarah K
two-step was introduced as mandatory and it's incapable of actually sending a text, making me sign into my email every time I want to sign into my account. this is no longer a convenient way to contact my providers. if I wanted increased security, I would have asked for it. it's my account. I should be able to turn off a faulty two-step verification.
120 people found this review helpful
Epic Systems Corporation
20 May 2025
We're sorry to hear you're having trouble receiving the two-factor authentication code sent by your organization. These codes are sent from your healthcare organization's servers. Please reach out to them with your issue. If you don't know how to reach them, just email us at MyChartSupport@epic.com and we can look up their contact info for you.