
Brendan Vyner
It kept giving error messages saying a problem with my connection, which is rubbish as I'm at home and everything else works. Hence me posting this review. I uninstalled and reinstalled the app, it asks to verify my email and mobile number, but the verification code doesn't come through. I'm now locked out of the app and cant pay for my packages or choose my delivery address because it won't let me log in. Great work again Aramex!
110 people found this review helpful

A Google user
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Bugs bugs bugs. The app confuses mobile numbers with user IDs. Can't create a new shipment. It is a pain 😥 to setup. So many bugs like it rejects perfectly valid phone numbers as invalid. The bugs prevented me from setting it up. After I spent six hours trying to setup a shipment, I ended up deleting the app. Even the support facility is unusable. There is no phone support for anything including to set up a shipment the source of Aramex's income. There is no way to contact anybody.
66 people found this review helpful

Sara Smith
Buggy. I keep getting notifications that something is being delivered, but they're old orders that were delivered up to and including a year ago. The notifications are constant and annoying since they're not accurate. I've had 6 in the past minute! As well, it shows orders that were sent out by me as not delivered even though they were a long time ago. Live tracking doesn't work either. The delivery crew showed up early, while the app still had them 90 minutes away at their warehouse.
83 people found this review helpful
Aramex International LLC
7 December 2020
Hello Sara, we appreciate your feedback and we are sorry your experience did not match your expectations. We are always here to support, please send us more details to (appsupport@aramex.com) and will make sure to solve issue ASAP. Thanks.