
David M.
You spend 30 minutes going through all the steps to book your flight in the app, and then you are unable to press the last button to finalize the transaction. You keep pressing the last button to complete the transaction and nothing happens. So frustrating! Best to simply use Google Chrome browser from a PC. This app is worthless.
22 people found this review helpful

Manoj Jain
I recently downloaded the Malaysian Airlines app to manage my flight bookings, check in, and explore some of their services, and I have to say, it's a pretty solid app with a few standout features, though there are still areas that could use some improvement.
19 people found this review helpful
Malaysia Aviation Group
June 16, 2025
Thank you for your review of our app. We greatly appreciate your feedback and are delighted to hear about your positive experience.
Your kind words serve as a motivation for our team to continue delivering an exceptional user experience. We are committed to consistently improving our app to meet the needs and expectations of our users.

Roy Adlam
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Terrible, opened app as I have flights booked & confirmed, app would not allow me to log back in saying incorrect email or password, tried to change password, hopeless task! 12 months on you have again updated app & made it non working again. app stalls on opening page. Before update app was working ok. 😡 6/5/25 App update has now fixed problem, alliwing me to actually log into the app, sadly though all previous trip information has disappeared & will need to be re-added.
8 people found this review helpful
Malaysia Aviation Group
April 19, 2025
Thank you for your review & apologies for any inconvenience caused. If you still encounter difficulty navigating our app, kindly share print screen where the error occurred, email address to mobile.support@malaysiaairlines.com (Please note that the email is a no-reply inbox meant to collecting details for internal investigation).