
Chris Yee
The app has been working reliability after fixing the BT dropping issue. The new massage (deep tissue) is nice, but it's the only addition in nearly a year of ownership. Would love more frequent drops. Please add a custom massage function where we can spot select for kneading or tapping. My uJolly could do it, and I'm surprised it's missing on the uLove3. A stretch request would be a dark mode. After a nice relaxing session, I am blinded by white light when selecting the next massage. TY
7 people found this review helpful
OSIM International Pte. Ltd.
August 28, 2024
Hi Chris, thank you for your support! We have sent your request to the development team. If you have any other suggestion or problem, feel free to email us at apps.support@osim.com.sg

Rebecca Wong
pairing with the massage chair is very bad. even with the console and phone close to each other, the pairing still cannot be done
OSIM International Pte. Ltd.
May 19, 2025
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at apps.support@osim.com.sg? We'll get you up and running.

Jo Jo
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After the recent upgrade, saved mix and match programs no longer display but cached in the database. While I can no longer pick from my previously saved program, new programs have to be renamed to a new name each time. I will soon run out of names to use! ----- following your recent instruction i have deleted and re-registered the products. The app is working fine now. Please review your future upgrades to avoid such inconvenience to customers.
5 people found this review helpful
OSIM International Pte. Ltd.
December 5, 2024
Please delete all your product card and register again. if you still encounter any issue, please do not hesitate to contact us at apps.support@osim.com.sg.