
Zephaniah Aguirre
I've never had a problem with the app until today. Please fix it. I had to go through Uber, which means that I'm not going to get points for my purchase due to y'alls error, and it costs more as well. It keeps popping an error message about the payment method in app and online... so something is wrong on both ends, and it's not my card because if that was the case, Uber would've failed, too.
15 people found this review helpful

Jesse Jenkins
The UI is easy to use and for the most part the app works fine, but it has an extremely annoying bug where it will take 4-5 tries to get the order to place correctly AND each time it fails it does post a charge to your card. Thankfully the money doesn't come out unless the transaction is successful but it's really frustrating. This has been an issue for a few months now. I tried to find a place on the app to submit a bug report but it doesn't exist. -2 for bad bug, -1 for lack of error feedback.
4 people found this review helpful

Aimee Strebig
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The smoothies and food are good, that is why I have the app. However, I didn't know until after my order was confirmed/sent that the app automatically adds over a 15% gratuity for pick-up orders! That is not a tip, that is theft! If I want to tip, I should be able to decide to do so on my own accord. I'm sure the employees don't mind (as I saw on a sign at your location that your starting pay is $10/hr), but from a customer service standpoint, it is frustrating and a huge turn off!
31 people found this review helpful