BoC Pay+

Recent update has a new rule, which is a face recognition or fingerprint verification is required to do a transfer. My phone does not have face recognition and the fingerprint feature is malfunctioning. So now I'm stuck with a useless app........ Please revise the rules with more verification options.

The app quite slow to open and reach the qrcode. Quite pressure when there is queue behind. What's worse is you can't open it prior at times since you couldn't retain the qr code when switching between app, which is required usually for merchant loyalty. "Offset with point" design is bad that you only can do it right after payment, and you shall not leave the app{eg reply a msg etc) else you will no longer find the button anymore. At times the page just never appear.....

It takes nearly one minute to generate a QR code. Payment has never been so frustrating especially when there is a long queue behind. In addition, can the App shows the credit card balance amount ? Right now only the transaction history is shown. I will have to login via the website to get my balance amount or statement to pay the card. How silly is that.