
Da Song Kim
As soon as I made the subscription, I wanted to take it, but there was no cancellation item anywhere, and when I sent an email, they said it would take about 24 hours, and they said they would give a refund only if they followed special rules. This app is not a general exercise-related or diet-related app, and it does not provide any health help.
Ornament Health AG
2025년 6월 12일
We’re sorry to hear about your experience. Ornament is a health data analysis app that helps users interpret their lab results and track wellness metrics. If you’ve had trouble canceling or requesting a refund, please contact our support team at support@ornament.health
— we’ll be happy to assist you directly.

Minji Park
This app did nothing to help with weight loss. I thought it was a one-time purchase since there was no clear cancel option or upcoming charge shown. Three months later, without any notice, they charged me $69.99 again. I requested a refund while it was still pending, but they refused. It was very disappointing and unfair. Don’t fall for the ads. Build a real app that helps people instead of taking money this way.
Ornament Health AG
2025년 5월 20일
We’re sorry this happened. Subscriptions are only charged after user confirmation, with pricing shown clearly. They renew automatically unless canceled before the renewal date. Full terms, including refund rules, are available here: ornament.health/legals/terms-of-use