Smart Home Manager

Name: Smart Home Manager
Availability: InStock
Rating: 4.4800705909729 (79188 reviews)
Author: AT&T Services, Inc.

AT&T Services, Inc.

4.5

79.2K reviews

5M+

Downloads

Everyone

About this app

The AT&T Smart Home Manager app will guide you through a simple self-setup process for your new service. It also provides all the tools you need to manage your network in one intuitive, user-friendly interface.

Sign in with your AT&T Internet User ID and password to get started!

• Enjoy clear, technician-free troubleshooting
• Easily view and update your Wi-Fi network name and password
• See what’s connected to your network
• Personalize all your device names
• Create profiles, set parental controls and downtime schedules to manage your family’s screen time at home
• Pause Wi-Fi access for any of your devices
• Test the Internet speed to your Wi-Fi gateway
• Pinpoint weak signal spots throughout your home
• Check your network health, get notified of issues and service outages, restart your Wi-Fi gateway, and more!

AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Feature availability based on Wi-Fi gateway model. Limited to home Wi-Fi network.

Updated on

Jun 23, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

App info and performance

This app may collect these data types

App info and performance and Device or other IDs

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.5

78.5K reviews

Wizard #4513

June 4, 2025

It works, but slow and buggy. Signing in to the app is very slow. The main issue I am having with the app is that you can only pause one device/profiles at a time, if you want to pause another one you will have to wait 5 to 10 minutes to be able to pause another one, otherwise you will get an error and tell you to try again. Please fix this.

34 people found this review helpful

AT&T Services, Inc.

June 4, 2025

Sorry to hear you are having issues. Can you please send us an email at SHM-Support@att.com with the user id and Billing Account Number (BAN) you are using to login and screenshots of any error messages you are receiving? We would like to look into this for you.

Mona Neetra

March 26, 2025

I KNOW you all can do better with this app. I can't assign devices or edit device names without getting an error message, unable to complete at this time. When is a good time to edit MY info!? I've cleared cache, checked for updates and restarted my device. I even logged out and back in with the same issues. If the app is undergoing maintenance that would be great to know...otherwise put more money towards improving it because WE KNOW YOU HAVE THE MONEY 🤑🤣

83 people found this review helpful

AT&T Services, Inc.

March 28, 2025

Sc Ford

October 8, 2024

This app is good, but so inconsistent. The fingerprint access stopped working a long time ago. Despite it being enabled, it still asks for my password. My main reason for use is to alert me when unknown devices join my network. But since the last update, it is alerting me when my own saved devices join the network. I have them saved to profiles, so it should not be alerting. This is very annoying.

146 people found this review helpful