
sonicking2004
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the app has improved a bit with the functionality of the occasional games and experiences. However, the developers seem to have missed the main reason why we use these apps in the first place: to eliminate the wait time. Basically it's not apparent how to place an order to pick up in the lobby, only how to order for Drive-thru (where we can't exactly "skip the line") or add an offer to a scan code, where we have to place the order at the counter and wait regardless. The UI needs refining.
46 people found this review helpful

Alex Gibson
Dishonest menu pricing. When switching from pick up to delivery, every menu item goes way up in price, and you still have to pay delivery AND service fees. I've had a 20 dollar order go up to about 40 just to make it delivery. And of course, they forget items half of the time. If your order is messed up, you need to email support and wait 1 to 2 days for them to get back to you. What a joke. This app is a shining example of the bleak future we can all expect from all corporations.
85 people found this review helpful

Shannon B
They have good digital coupons, but they messed up our order the first time I placed one. It was missing 2 items and support will only give us a coupon, not a refund (which would be less for them than the coupon). We weren't going to use the app again, so it's disappointing. You also have to email customer support and only have AI chat available. I wish it were easier to talk to an actual person. Enough with the A.I.
73 people found this review helpful