
Richard Bearman
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We've enjoyed a number of guests and visits through Home Exchange and find it generally a very helpful app through which to search and communicate. However, if you need to communicate with HE, good luck! Home Exchange set the value of our home at 243 guest points per night. I raised that to 273, which was my right, because we wished to entertain fewer requests. Home Exchange UNILATERALLY, WITHOUT CONSULTATION dropped the value to 181 guest points and has given me no reason for that change.
2 people found this review helpful
HomeExchange
January 5, 2025
Hello Richard,
Thank you for your review.
We have checked your account and we see that it is currently at 304 GP's. Please keep in mind that any changes done by the user can affect the GP's total!
Happy HomeExchanging!
Your HomeExchange Team

Rosemary Livingstone
HE in its latest iteration has greatly improved access to appropriate homes for our selection. However calendar access is frustrating. It is not so intuitive to read when people are offering their homes, especially when you want to book more than 6 months ahead.
HomeExchange
January 3, 2025
Thank you for your review,
Happy HomeExchanging,
Your HomeExchange Team

Win Parker
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Love home exchange. However the app never recognizes my searches. Even Paris, France. I have to scroll over the world map (if the nap will load, which is rare) and zoom in on the city I want to search. I should be able to type in the city name in the search bar, but it never recognizes any cities. In response to home exchange's response to my review: the cities rarely pop up in autofill. I can type Paris, France and nothing pops up.
15 people found this review helpful
HomeExchange
September 24, 2023
Hello WIn.
Thank you for your review. Please contact us directly in order for us to check that situation, as this is not the expected behavior of the app .