
joe schneider
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whoever is in charge of app development needs to be fired. now they force update to new version with no search, no favorite, and adding an item ot coupon requires a dozen taps. like their goal is the worst experience possible. auto change order location from where you manually chose to somewhere else while driving. coupons that actually make something cost more than regular price. I'm so sick of this. every update makes it worse. just let us use an old version that works or I'm boycotting.
363 people found this review helpful
McDonalds USA, LLC
March 9, 2023
we always want you to love our app, Joe. get back to us here: https://www.mcdonalds.com/us/en-us/feedback.html

Kristie Thomas
Only allows in-store pickup! I used to be able to pick up in the drive-through, and my location's drive-through window still asks if I have a mobile order. So it's not a location issue, it's an app issue. There is nowhere to change the option. I tried change on the location, and it lists pickup options there but does not let me select a different option. On the other hand, I've saved a lot of money and broken my habit of getting McDonald's several times a week on the way to and from work!
423 people found this review helpful
McDonalds USA, LLC
May 9, 2025
we’re all about making your app experience as smooth as possible, Kristie. if you’re having trouble, a quick reinstall might help. still facing issues? let us know here: https://www.mcdonalds.com/us/en-us/feedback.html

Timothy Pfeiffer
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The recent update added more times you have to click on things before you get your order in. It makes for a time-consuming process. It does save the list of recent items to pick from but would be nice if you had an easily accessible list of favorites to choose from. That would reduce the chances of clicking accidentally on the wrong items. At times it says items are currently unavailable but when I go to the speaker and order it without the app all those items ARE available.
370 people found this review helpful
McDonalds USA, LLC
March 14, 2023
we make every effort to create the best app possible, Timothy. here is a link to discuss this further: https://www.mcdonalds.com/us/en-us/feedback.html