Now Mobile

4.0
4.02K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Now Mobile allows pre-hires, new hires, and employees to find answers and get stuff done across IT, HR, Facilities, Finance, Legal and other departments, all from a modern mobile app powered by the Now Platform®.

Examples of things you can do in the app:

• IT: Request a laptop or a reset password

• Facilities: Set up a new workspace or book a conference room

• Finance: Request a corporate credit card

• Legal: Have a new vendor sign an NDA or a new hire sign an onboarding document

• HR: Create or update a profile or check the vacation policy

Powered by the Now Platform®, you can deliver the right digital experiences to your employees from anywhere. With Now Mobile, you can manage workflows across multiple departments and systems, hiding the complexity of backend processes. New hires and employees do not have to know which departments are involved in any given process.



NOTE: This app requires the ServiceNow New York instance or later.

© 2023 ServiceNow, Inc. All Rights Reserved.

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Updated on
Jun 7, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.0
3.96K reviews
Jasmine Haywood
January 22, 2021
I'm not able to use the app on Android (Samsung galaxy s10 w/latest software update). First time using it after logging in, it works pretty well. However after going to another app and back or closing it, the app doesn't work at all. I am unable to tap on anything in the navigation bar nor the applets. I have to uninstall it.This is with a PDI on Paris release as well. Does not seem to have the same issue on iPad mini 4 on version 13.3.1. I am still able to return to the app and keep working.
82 people found this review helpful
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ServiceNow
March 28, 2021
Thank you for taking the time to write a review, we appreciate your feedback. We apologize for the inconveniences you have experienced with our app. Please direct all questions and concerns to your IT representative and they can assist in opening a ticket on your behalf with ServiceNow support.
haley elisha
November 6, 2024
This app saves a step of inputting your password and reverifying, but since it literally just side loads whatever page you are viewing using whatever browser is on your device (not even with cached images to save that time) there is no improvement in load time or reduced need for a solid level of cell service or wifi capacity. And if your phone already saved password info for you, it doesn't actually save that step in any significant way. Not as useful as I wanted it to be.
7 people found this review helpful
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Lauren W
June 6, 2025
it would be nice to be able to see the actual parking spot number that I have for all the spots coming up, rather than just the zone location until the day of....reminders in the app should be an option for a desk reservation or for parking...
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What’s new

New
• Attachment error handling
• New Navigation screen capability
• Input form screen error persistence
Fixed
• Single custom map input doesn't display in full-screen
• App crash on catalog item submission when Close is clicked
• Parameter screen does not auto-fill when multiple values are selected
• User lands on case creation page after case submission
• Parameter screen ignores device rotation
Detailed notes can be found on the ServiceNow documentation.