SimplePractice Client Portal

4.2
615 reviews
500K+
Downloads
Content rating
Everyone
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About this app

If you’re receiving services for behavioral health, counseling, speech pathology, occupational therapy, physical therapy, or any other wellness service by a practitioner who uses SimplePractice, this app is for you! The SimplePractice Client Portal Android app empowers you to manage care for you or your loved ones from one secure place. Stay connected with your practitioner between appointments from the convenience of your phone. Your personal information is kept private, yet easily accessible for your convenience.

Simplify how you access care with features like:
• Passwordless login – Securely log into your Client Portal without the hassle of a username or password by setting up a passcode or turn on biometrics (if enabled on your Android device)
• Personalized notifications – Get push notifications sent right to your phone regarding any new messages, invoices, or documents that have been sent to you by your practitioner.
• Secure messaging – Message your practitioner directly from your phone knowing that all communication is secure and private.
• Upcoming appointments and requests – View all your upcoming appointments, and request a new appointment with your practitioner directly from the app.
• Digital payments – Add new payment methods to pay your bills including HSA and FSA cards. You can even pay directly from the app.
• Digital paperwork – Complete documents and questionnaires related to care on your own time.
• Telehealth – Join virtual appointments with your practitioner directly from the app, so you never have to find a link buried in your inbox again.
• Profile switching – Quickly toggle between any Client Portal you’re managing—whether you’re seeing different providers who use SimplePractice for practice management or are managing care for multiple individuals.

To access the SimplePractice Client Portal Android app, you must be invited to use the SimplePractice Client Portal by your practitioner. When you first log into the app, the email you provided to your practitioner will be used to authenticate your Client Portal access. After you’ve signed up, turn on biometrics or a four-digit passcode for hassle-free login. Please note: what you can see and do within the SimplePractice Client Portal app may vary, and is limited to the specific features your practitioner has enabled for your profile.

Are you currently looking for therapy services? To find a behavioral health therapist that uses SimplePractice near you, visit www.meetmonarch.com.
Updated on
May 15, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.2
587 reviews
Jennifer Jenkins
January 20, 2025
I can only see half my therapist's face. I thought there was an issue with the app with my current phone, but since I got a new phone it hasn't changed. I brought it up and her camera is perfectly centered. It's been 3 months since I started using this app weekly. Seeing my therapist's facial expressions is important for connection. My app is up-to-date. Otherwise functionality seems fine. Video quality is great.
18 people found this review helpful
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Stephanie Gonzalez
May 21, 2025
The app will not let me log in. I set it to allow me to log in with biometrics and it won't save. It keeps wanting to send a link to my email but then the link won't work. I haven't been able to log in for weeks now. I've cleared the cache, I've Uninstalled and then reinstalled, I followed the trouble shooting. Nothing works! Fix it!
10 people found this review helpful
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SimplePractice
May 21, 2025
We apologize for the inconvenience. Our recommendation will be to reach out to your clinician for help. They can reach out to our customer support team for personalized assistance in resolving this login issue.
C McConnell
February 9, 2025
Started using the app in September and it was working very well for me--completed paperwork in the app, paid invoices in the app, could see availability to schedule appointments without calling the office, could message the therapists in the app. The first week of December, my phone updated to Android 15. Now messaging is nigh impossible! Edit: Recent update fixed the messaging problem.
28 people found this review helpful
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What’s new

Thanks for using Telehealth by SimplePractice! Our app is updated regularly to ensure that you have the best experience. This new version includes critical library updates required for video appointments. For seamless access to video appointments, we recommend updating to this version.