
Harvir Soorae
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A/C temp on app doesn't sync up correctly with the thermostat. Sometimes my app will say the heater is on the when the thermostat is set to cool. Other than that... meh 12/24 App has been updated. Still doesn't sync up. Unfortunately for me, I don't want to spend what little time I have on the the phone with technical support. You know the issue, from other reviews as well. Please just fix Update; now it doesn't save my network everytime it disconnects from the wifi, making it hard to unlock
40 people found this review helpful
Thank you for bringing this to our attention. We apologize for the syncing issue you're experiencing between the app and the thermostat. If this issue persists, please reach out to our support team at 833-767-8736 or email them at support@smartrent.com.

Ryan W
app works very slow even wheb it works. Since the last update I cant connect through the app. will not allow me to sign in. I've uninstalled and re installed the app. tried everything. only thing support says when I emailed them was to use the most updated version.... I have been and thats when the issues started. absolutely useless company and we rely on it to send and receive info with the leasing company.
1 person found this review helpful

MC Tan
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Keeps on crashing, freezing, not working. I've uninstalled, cleared cache, re-installed 5x!!! Still not working!!! Does not accept my username and password, does not show the loading icon, no change in the login page to show that it's working or that the login username or password is incorrect. When I use the desktop version, the same username and password works. This used to be a functioning, useful app. NOT ANYMORE!!!
8 people found this review helpful