
Chris Rupp
App used to display upload/download rates. Now it doesn't; it just displays '--' where it's supposed to show these. App doesn't have bandwidth usage over time. App is supposed to give me weekly and monthly reports. Instead, it gives me NOTIFICATIONS that such reports are 'available', but then when I click the notifications and poke around in the app itself, such reports don't show/exist. I'm in the spot where they're SUPPOSED to show, I have the reports turned on / enabled, but there's a bug.
21 people found this review helpful

Kenny Farnsworth
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As most people have stated the app is slow, clunky and nearly useless. I have tried it on multiple devices to see if it's just a compatibly issue with my phone but no, it's not. Here is an example of what im talking about. I'm connected to my network and have Internet access but according to the deco app, nothing is online.
41 people found this review helpful

Anthony Ranallo
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Deco hardware is fine, but the app makes it unacceptable. It is generally slow, but more importantly there is a fundamental issue with the client list. The list is never correct: some devices still show as connected that aren't, and other devices do not show at all. Worst of all, trying to refresh will just crash the router and cause a hard reboot of the entire network. The only reliable path is never using the app, which is unacceptable. Edited to 1-star b/c a year has passed without changes.
40 people found this review helpful
TP-LINK SYSTEMS INC.
June 3, 2024
Sorry for the inconvenience, I hope you can send feedback email from "Support Center->Other->"Select Any Question"->No,I need more help->Email Us" ,then describe your problem or upload screenshot, and check the option "Add System Logs(Optional)" to help us debug for you.