My Total Wireless: Account App

4.4
30.3K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Manage your Total Wireless account by keeping track of your past and future payments, current plans, rewards, and data usage. Keep your phone service at your fingertips with tools that are designed to make managing your plan simple and stress-free. Seamlessly access all account details at a glance, manage devices, and monitor unlimited data usage.

With a newly improved & enhanced Activation experience, you can get going quickly, and stay connected on the Verizon Wireless 5G network.

Whether you're making payments or keeping track of rewards, this app has you covered. Need quick access? Simply log in to your mobile account. Total Wireless allows for full control of your phone service. Not a Total Wireless customer yet? Switching is easy.

Download today, and take control of your mobile network with the app that’s totally with you.

TOTAL WIRELESS FEATURES

CELL PHONE PLAN MANAGEMENT
Easily organize and manage your devices and data usage.
- Even with unlimited data, you can track and optimize your data usage.
- Simplify staying on top of your current plan for seamless connectivity.

5G NETWORK PLANS & UNLIMITED DATA
Total Wireless gives you the most reliable mobile network. Your Mobile Account allows you to make updates to your mobile network plan.
- Switch to a Total 5G or Total 5G+ Unlimited plan to get a free phone** (Limited Time Offer)
- Covered by the Verizon 5G Network*
- 5G Network Unlimited Base Plans starting at just $40
- Auto Pay can renew your mobile network plan for your cell phone

*5G network requires a 5G-capable device in a 5G service area.

CELL PHONE SERVICE THAT REWARDS
Get rewarded for staying connected with Total Wireless.
- Get a $200 credit after 12 monthly plan payments*
- Easily keep track of your rewards all in one place with Total Wireless*

TOTAL WIRELESS WALLET
Add funds to your account with Total Wireless Wallet, so you can purchase service plans, devices, and accessories.

*Upgrade Bonuses require a new line of activation, uninterrupted service on a $40/$55/$65 Total Wireless plan, and enrollment in Total Rewards. After six (6) consecutive service plan purchases while enrolled in Total Rewards, you will be awarded a $100 Upgrade Bonus to be used towards the purchase of a new 5G Smartphone. After twelve (12) consecutive service plan purchases while enrolled in Total Rewards, you will be awarded an additional $100 Upgrade Bonus to be used towards the purchase of a new 5G Smartphone, or a one-month service plan matching your current service plan. You may redeem only one Upgrade Bonus, which will be forfeited should you fail to redeem by the end of your eighteenth (18) service plan. Upgrade Bonuses are earned per line and may not be combined, transferred, or applied towards any other Total Rewards benefit. Upgrade Bonuses have no cash value and must be used in full at redemption, either in Total Wireless stores or totalwireless.com. Taxes and fees may apply.

**Terms apply.

Switch to Total Wireless today and experience a phone service that keeps you connected and rewarded. Not a Total Wireless customer? Switch today at www.totalwireless.com
Updated on
Jun 13, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity, and App info and performance
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
30.1K reviews
Tom Knowles
June 8, 2025
This is more about the service than the app but nowhere can I get any support about my issue so I want to give people the heads up about the service and non-support. I have a DATA ONLY plan on a 4g device and am getting about 50 Mbps download which is perfectly fine for my needs. However when I use the hotspot, which is why I have a data only plan in the first place, I get .4 Mbps. POINT FOUR. That is useless. No people to chat with. Only chat bots that are designed to make you give up.
29 people found this review helpful
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Tammy Smith
February 23, 2025
I'm annoyed with Totally Wireless Services. They never alert you to let you know you're running low on data usage. It suddenly isn't there—and usually at an inconvenient time. It's becomes a hassle to have to go to the website or into the app(somehow) to buy another reload because the low service plan doesn't provide enough data to make it thru the month. Sigh... I would just appreciate an alert to let me know.
126 people found this review helpful
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Total Wireless
February 26, 2025
Hi, Tammy Smith. We apologize for the trouble you have experienced with the service. Your feedback is valuable in helping us improve our service. We'll take a look into it, please don't hesitate to send us details through a direct message via our social media platforms for further assistance. ^Karen
Hopeful Wishes
February 18, 2025
I am becoming more increasingly frustrated with the changes in total wireless. After purchasing a card and putting the pin number in, I continually receive messages that I owe money. There is no reason I should owe any money. In addition, I lost a forty dollar plan after applying the pin when trying to solve this other person's issue. Edit: Contacted support and spent nearly an hour and a half waiting and they close to the conversation while we were in the middle of discussing the $40 card.
106 people found this review helpful
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Total Wireless
February 17, 2025
Hello there! I am so sorry if you had to deal with this kind of inconvenience. We'd be happy to take a look into this for you about your service, especially your data connection, if you need further assistance with regards to this problem, please send us a direct message through our social media platforms. ^Jhyzel

What’s new

Simplified Rewards: We've made accessing and managing your rewards easier than ever with fewer logins and improved navigation.

Bug fixes and enhancements to give you a smoother, more reliable experience.