Rede Expressos

flixbus app is so easy to use, change ticket, change seat.learn from them! to edit a ticket, user is taken to a screen where they have to manually enter the ticket number, seat number and coach number, all of which are in a different screen 😂 User has to either memorize those numbers or write them down so they can fill out the form. In this day and age, to make an app this user unfriendly is simply beyond comprehension. This is just ONE example.

Confusing booking. No confirmation email. No details of location to pick up the coaches. Flixbus booking is so much more helpful with confirmation emails with ticket details and invoices. Very disappointing system and service from Rede

The route from Lisbon to Lagos is 3:40 h and the toilet on board is locked. There is no stop half way for toilet either. This policy doesn't allow you to drink water through journey, which is very unhealthy. Please consider changing it.